Last updated: April 2026 · Agentic AI Staffing
Refund Policy
Overview
We build real, working AI agents, not demos or templates. Because every agent is custom-built to your scope, the refund policy reflects the actual cost of that work.
One-Time Purchase
Once scope is agreed and payment is submitted, the build begins. Most agents reach a working prototype within one week, while complex builds may take up to 10 business days.
Prototype Refund Window
After a working prototype is shown, you have the right to return the agent for a full refund before final delivery and handoff.
7-Day Hosted Testing Period
Once the agent is complete and operating correctly, Agentic AI Staffing hosts it for 7 days so you can test it in a live environment before ownership transfers.
After Handoff
Once self-custody has been transferred, no refunds will be issued. The agent is yours and will continue to run as long as hosting, LLM, and third-party service fees are maintained.
Subscription Plan
Subscription clients receive managed hosting, infrastructure, maintenance, and improvements. You can cancel at any time with no long-term commitment.
7-Day Window After Go-Live
Once a subscription agent is confirmed operational, you have 7 days to deactivate it and request a refund of the last subscription payment.
Affiliate Commissions
If a subscription was referred by an affiliate partner, commission is held during the 7-day refund window and released after it closes without a refund request.
Third-Party Costs
Third-party costs such as LLM usage, voice minutes, and external software fees are never refundable through Agentic AI Staffing.
Contact
Refund requests and billing questions can be sent to billing@agenticAIstaffing.com.